Mortgage
One & Finance Privacy Statement
At Mortgage One & Finance your personal privacy and the security
of your personal information are our primary concern. Brokering
mortgage loans involves communicating personal and financial information,
and we understand the need for a safe and secure environment in
which to share this information. Mortgage One & Finance believes
that you should be aware of who we are, the types of information
we may collect in our branch offices, on our Web site or through
personal, telephone, electronic mail or facsimile, what we do
with your personal information and your options with regard to
what we do with this information. This policy is provided to you
as required by the Federal Financial Privacy Law (15 U.S.C. §§
6801-6810).
Information we collect. When you visit the network of Mortgage
One & Finance Web sites, or visit an Mortgage One & Finance
office you complete a qualification form or loan application that
includes certain personal and financial information about you
including your name, phone number, social security number, electronic
mail address, income and other financial information depending
on your expressed loan preference.
If you fill out a customer survey form, your name and other identifying
information will not be sold or shared with any person or organization.
Authorized Mortgage One & Finance employees may use your electronic
mail address or telephone number to contact you concerning your
comments, questions or complaints.
Who are we? Mortgage One & Finance is a mortgage broker that
seeks to provide residential mortgage loans to its consumers.
Mortgage One & Finance is a mortgage loan originator and is
licensed in Minnesota.
How your information is used. When you fill out a qualification
or application form you may be asked to provide certain private
information, including your name, phone number, social security
number, electronic mail address, income and other financial information
depending on your expressed loan preference. We use this information
to evaluate your needs and financial capability in order to determine
what, if any, mortgage loan product we can provide. In the course
of doing so, we may also collect credit information from the three
national credit-reporting agencies (Experian, Equifax, and Trans
Union, property value information from accredited appraisal companies,
automated valuation systems or public tax records. We may also
contact employers, financial institutions and trades people to
verify the information you provided.
How we handle your information. The information that you provide
to us is sent through the Mortgage One & Finance system and
processed by our employees, authorized vendors or contract personnel.
As our vendors may keep and use your information, we recommend
that you contact them directly for more information about their
specific privacy policies.
Use and distribution. Mortgage One & Finance may notify you
about special offers from our promotional partners. These offers
may be communicated to you through newsletters, flyers or electronic
mail messages. We do not reveal your name, address or any other
identifying information to that promotional partner unless you
affirmatively respond to the promotional offer. At your request,
Mortgage One & Finance will not send you any information or
offers unrelated to your request for financing.
Mortgage One & Finance may also share certain aggregated
information with third parties for general marketing and demographic
purposes; however, this data DOES NOT include any of your personal
identifying information.
As permitted by law, we may share the customer information we
collect as described above with third parties with whom we have
entered into joint marketing agreements, with parties contracted
to provide services on our behalf, or with other third parties
as permitted or required by law (See 15 U.S.C. § 6802(b)(2)),
such as those listed below. Affiliates, as well as nonaffiliated
third parties who perform services for or functions on behalf
of Mortgage One & Finance are provided that information, which
we believe, is appropriate for their specific offer or function
and are bound by strict confidentiality.
These parties may include:
Selected administrative units within and outside of Mortgage
One & Finance that provide specific servicing of your accounts.
Financial services providers with whom we share information to
keep you informed about products and services for which you may
be eligible, and which we believe will be of value and interest
to you.
Parties who may offer specific products and services under a
joint marketing agreement.
Others as permitted or required by law, such as credit bureaus,
government entities in response to subpoenas and other legal processes,
and those with whom you have directed us to share information.
You have a choice about information sharing. If you prefer that
we not share your customer information (except in those circumstances,
described above, that are permitted or required by law), you may
"opt out," that is, you may direct us not to share this
information, by calling us toll-free at 888-845-6641. You may
provide these instructions to us at any time.
When you contact us, you will be requested to provide identifying
customer information at that time, including your social security
number. Choosing to "opt out" of this information sharing
may limit opportunities for you to receive product and service
information that may interest you.
Security This site has security measures in place to protect
the loss, misuse and alteration of the information under our control.
The security of your personal information is our first priority
at Mortgage One & Finance. We have taken extraordinary measures
to make sure that only authorized people see the information you
send to us.
Secure Web Pages
All of the pages on our Web site that ask for your personal and
financial information are delivered to your browser through HTTPS,
a secure mode of communication. You can check this encryption
by checking for the key (Netscape) or lock (Internet Explorer)
icon on your browser.
Encryption
When you send your personal and financial information to us, it
is protected by SSL (Secure Sockets Layer) Technology. SSL does
not allow anyone to intercept and read your personal information.
When you send your information to us, SSL encrypts it (translates
the data into a string of gibberish characters). Only we can decode
the encryption.
Firewall Protection
Your financial information is not kept on Mortgage One & Finance
Web server, but on a different computer that is separated from
the Internet. Even in the unlikely event that Mortgage One &
Finance Web site is "hacked," your data will still remain
securely out of reach.
Password Protection
To retrieve information about your loan status, you are required
to enter both a password and at least one other piece of identification
information.
Deleting your information. Federal and state regulations require
that we store completed loan requests for various periods of time.
In order to comply with these regulations, we cannot delete information
from our databases, even for qualification forms that are withdrawn.
We store all of the information you might provide securely. You
can visit our security section to learn more about how we do this.
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